Cookies Policy

INTRODUCTION

PANATHEA HEALTH CONCIERGE, S.L. website uses both its own and third-party cookies. A cookie is a file downloaded to your computer when accessing certain web pages. Cookies serve various purposes, including ensuring the correct functioning of the page, facilitating faster access to selected services, and storing and retrieving information about user browsing habits or their device. Depending on the information they contain and how they are used, cookies can be used to recognize the user. Cookies are associated only with an anonymous user and their computer or device and do not provide references that allow their personal data to be known, unless expressly authorized by the user.

Users can accept or reject installed cookies that are not strictly necessary for the proper functioning of the website and access to its services at any time through the cookie settings panel provided on our website. Browser settings can also be configured at any time without affecting the user’s ability to access the content. However, it should be noted that rejecting cookies may impact the proper functioning of the website.

COOKIES SUBJECT TO REGULATION AND EXEMPTED COOKIES

According to the EU directive, cookies requiring informed consent from the user include analytical, advertising, and affiliate cookies, except for those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.

TYPES OF COOKIES

  1. According to the entity that manages them, there are:
    • Own Cookies: These are sent to the user’s terminal equipment from a computer or domain managed by the website editor, providing the service requested by the user.
    • Third-Party Cookies: These are sent to the user’s terminal equipment from a computer or domain not managed by the website editor, but by another entity that processes data obtained through cookies.
  1. Depending on their duration, there are:
    • Session Cookies: These are designed to request and store data while the user accesses a web page.
    • Persistent Cookies: These store data in the terminal and can be accessed and processed for a defined period by the cookie’s controller, ranging from a few minutes to several years.
  1. According to the purpose for which they process the collected information, cookies can be:
    • Technical Cookies: Necessary for the functioning of the website and the provision of contracted services.
    • Personalization Cookies: Allow users to access the service with predefined features, such as language, browser type, regional settings, etc.
    • Analytics Cookies: Collect information on the use of the website.
    • Advertising Cookies: Collect information about users’ preferences and personal choices.
    • Affiliate Cookies: Track visits from other websites with which the website has an affiliation contract.

REVOCATION

At any time, you can access your browser’s settings to accept or reject all cookies, or select which ones to install and which ones not to. Follow one of the following procedures, depending on the browser you use:

Google Chrome (in the Tools Menu):

Settings > Show advanced options > Privacy (Content settings) > Cookies: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Microsoft Edge (Settings Menu):

Settings > Cookies and site permissions:

edge://settings/content/cookies

Firefox:

Internet Options > Privacy > Cookies:

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari, iPad and iPhone:

Preferences > Privacy

https://support.apple.com/kb/ph21411?locale=es_ES

Opera:

Settings > Options > Advanced > Cookies

http://help.opera.com/Windows/12.00/es-ES/cookies.html

Please note that these browsers are subject to changes or modifications, so we cannot guarantee that they fully match the version of your browser. You may also use other browsers not included in these links, such as Konqueror, Arora, Flock, etc. To avoid discrepancies, you can directly access your browser’s options, usually found in the “Privacy” section under the “Settings” or “Options” menu. (Please refer to your browser’s help for more information).

CHANGES TO THIS COOKIES POLICY

PANATHEA HEALTH CONCIERGE, S.L reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

DEACTIVATION / ACTIVATION AND ELIMINATION OF COOKIES

To restrict or block cookies, adjust your browser settings.

If you prefer not to allow websites to place cookies on your computer, you can configure your browser to notify you before any cookies are placed. You can also configure it to reject all cookies, or only third-party cookies. Additionally, you have the option to delete any cookies already stored on your computer. Keep in mind that you need to adjust the settings for each browser and device you use separately.

Please note that disabling cookies may affect the proper functioning of our website. Some features may not work correctly, and certain content may not be accessible. Also, disabling cookies does not eliminate advertisements; it simply means that ads may not be tailored to your interests and may appear more frequently.

Each browser has a different process for adjusting settings. Refer to your browser’s help section for instructions on how to configure settings correctly.

For information on disabling cookies on your mobile device, consult the device’s manual.

For more information about cookies, visit http://www.aboutcookies.org/.

Given the way the Internet and websites operate, we may not always have information about cookies placed by third parties through our website. This particularly applies to integrated elements such as texts, documents, images, or videos stored elsewhere but displayed on or through our website.

If you encounter such cookies on our website that are not listed above, please inform us. Alternatively, contact the third party directly to request information about the cookies they place, including their purpose, duration, and privacy measures.

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART. 13 GDPR)

Who is responsible for the processing of your personal information?

PANATHEA HEALTH CONCIERGE, S.L is responsible for processing the personal information you provide, located at GC/ Mendez Alvaro 39, 7º E, 28045, Madrid, with tax number B75625004 and contact email rgpd@panathea.io.

¿What do we use your personal information for?

The information collected through our own cookies (session and user input cookies) is primarily used to track user actions when filling out online forms on various pages, or as a shopping cart to track selected items, or to customize the user interface during website visits.

The information collected through third-party cookies serves different purposes:

  • Analytical cookies: analyse browsing habits to improve services.
  • Behavioural cookies: gather information on user preferences to manage advertising spaces efficiently.
  • Advertising cookies: measure ad performance and provide product recommendations based on statistical data.

Please refer to the cookies usage table on this website for specific details.

What is the legal basis for processing your personal data?

Your consent, given when contacting us, legitimizes the processing of your personal data for analytical, behavioural, and advertising cookies. For session or personalization cookies, the legal basis is the legitimate interest of the provider.

Who do we disclose your data to?

Data will not be transferred or disclosed to third parties unless required by law or to third parties managing cookies.

What is the data retention period?

Data collected will be retained according to the period specified in the cookies usage table on this website.

What are your rights?

You have the right to access, rectify, delete, or port your data, withdraw consent (without affecting prior lawful processing), object to processing, limit processing (under certain circumstances), and lodge a complaint with the supervisory authority (Spanish Agency for Data Protection, www.aepd.es).

Focus

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